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Trusted work. Passed forward.
Invitation-only referral network
VendorRefer is the private referral network for residential contractors who want to hand customers to people they trust—and know the referral was taken care of.
ABOUT VENDORREFER / FOUNDED IN THE FIELD
VendorRefer was created by Jim, Joshua, and Manny after decades of combined experience in the sliding glass door and window industry.
We learned that doing good work leads to a problem most people never think about: once a homeowner trusts you, they start asking whom else they can trust. Too often, even experienced contractors have to send them away without a good answer. That experience became the inspiration for VendorRefer.
WHY WE BUILT IT
Once a homeowner trusts your work, the questions start: Do you know a good roofer? A plumber? An electrician? Someone who can repair the pool, replace the flooring, or handle the next project?
We have had to answer, “Sorry, I don't know anyone,” and we have seen the disappointment on the homeowner's face. After earning their confidence, sending them away without a good answer never felt right.
WHO WE ARE LOOKING FOR
We know that every trade has professionals who have spent years developing the same kind of expertise and reputation we value in our own field. Those are the contractors and home-service professionals we want to bring together.
VendorRefer is not a pay-per-lead marketplace or an open directory. Every prospective member is reviewed before joining. That usually includes a brief conversation so we can learn about your business, the work you perform, and whether we share the same expectations for serving customers and fellow contractors.
WHAT MEMBERSHIP MEANS
We are looking for professionals who want to help homeowners find the right person, even when the work falls outside their own specialty. Members should be willing to give referrals as well as receive them, respond honestly when a job is not a fit, and treat another contractor's customer with care.
VendorRefer keeps those handoffs organized and visible. It records who sent the opportunity, who accepted it, and whether the referral became real work. The purpose is not to punish people or turn favors into fees. It is to build a community where contribution is recognized, relationships grow, and good work keeps moving forward.
How it works
The sequence is simple. The tracking underneath helps keep the homeowner from getting stalled after asking you for a referral. If the first choice does not answer, the app keeps a clear path open to send someone else.
The homeowner trusts your work but needs a trade outside your lane. Find the right pro and make the introduction from the app.
VendorRefer tracks acceptance and follows up when a referral stalls, so the introduction does not disappear into a text thread.
Referral history, customer notes, follow-ups, and the reciprocity record stay organized around the people who did the work.
WHAT MEMBERS GET / TWO TOOLS, ONE HANDOFF
VendorRefer treats the handoff like real work, not a name and number tossed over the fence. The referral tools and lightweight CRM work together so the relationship stays organized before and after the introduction.
Maria Santos
Roof leak after storm
“Customer asked for a morning call.”
Find a residential pro by trade, service, and coverage area—then hand the customer to one person you trust.
See when a referral is accepted. If the first handoff stalls, VendorRefer keeps the recovery path visible.
Referral history and the reciprocity record recognize contribution without turning a professional favor into a lead fee.
Keep customer records, attributed notes, referral history, and in-app follow-up reminders in one useful place.
FOR PROPERTY MANAGEMENT
Dispatch work to the vendors you already use and track their progress—or find a network pro when your book comes up short. Every work order shows when the vendor plans to arrive, without another round of voicemail.
Available only to approved property managers by invitation.
STRAIGHT ANSWERS / BEFORE THE FIRST REFERRAL
Four practical details members and property teams usually want to know.
No. VendorRefer is built around peer referrals, not bidding against other contractors for the same lead. Peer referrals and the lightweight CRM are free, so helping a homeowner find the right pro does not become another lead fee.
The Florida founding network is invitation-only. Every prospective member is reviewed before joining, usually with a brief conversation about their business, their work, and the expectations of the community.
The receiving pro is notified and their response is tracked. If the first handoff stalls, VendorRefer follows up and keeps a clear recovery path visible so the homeowner is not quietly left waiting.
Approved property managers can dispatch work to vendors they already trust or find a network pro when their vendor book comes up short. Property-management access is invitation-only.